Frequently Asked Questions
Does the course start on a certain date or can I do it on my own schedule?
The course will launch on the 19 September 2016. Once launched, as the course is self-paced you can start and complete the modules whenever works best for you and your schedule. There will be an email sent out at the beginning of each week that links to the module for that week, but you are welcome to complete it at your own pace.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own. And that includes any updates and improvements we do along the way.
Who is this course for?
This course is ideal for purpose-driven entrepreneurs or community managers who have spent the past 1-2 years attempting to build a community or movement and who feel like they have plateaued in their efforts. The course is also well suited to those purpose-driven entrepreneurs who are yet to create their community and want to get it right from the outset.
How is this course delivered?
We want to get you started immediately! So as soon as you sign up you will receive instant access, along with all of the videos, audios, interviews, and workbooks with a unique login and password just for you. We like to update the content when needed, so this allows you to login from any computer all around the world and receive the information at any time. Please note: For pre-order customers, content will be available when the course officially opens on 19 September 2016.
How much time does the course take?
The course is self-paced, and each module you will:
(1) Watch approximately a 30-60minute video from Leah & Naz going in-depth on that week’s topic;
(2) Complete around 1 hour of worksheet activities; and
(3) Set aside approximately 2 hours/week of implementation within your existing community, or in hands-on creation & implementation mode
Will this course help me work out my passion?
No. This course is best suited to people who are already clear on their passion and are ready to take the next step in creating a community, business, blog, movement, etc. around their passion.
Is there a payment plan?
Unfortunately we do not offer a payment plan option for this course.
Is there a community forum or Facebook group included with this course to connect with fellow students and mentors?
es. If you are a 'Plus' or 'Premium' course participant, we are including a closed Facebook group where you can connect with other like-minded people who are interested in continuing a conversation around hyper-engaged community. The people in this group will be those who are participating in a Connection Effect product or service as well as hand-selected past clients and mentors within our community who have an interest in connecting, collaborating and contributing to others in the group (in other words, strictly no selling or promotion allowed). Your mentors will also pop in from time to time to address questions and challenges along the way.
What if I don't get the results I want or I'm unhappy with the course?
We would never want you to be unhappy! We believe that all the risk should be on our shoulders so we offer a 100% Money-Back Guarantee. If within 90 days of purchasing the course you don’t see real, lasting, exciting change in your life and achieve progress on what’s important to you…we insist that you email us and request a refund. We believe so strongly in what we have to offer here at The Connection Effect that we will reimburse the cost of the program. In order for a refund to be processed you will be required to:
(1) Advise us of your intent to cancel within 90 days of purchase; (2) Participate fully in all parts of the program, complete all worksheets & submit us copies of your work; and (3) Attend a one-on-one meeting with Leah or Naz to ensure we can learn from what didn’t work for you.
I am not at all technically minded - is this the best option for me?
Even though this course is delivered online, it has a very straight-forward design and layout, which means even the ‘dinosaurs’ amongst us with very little tech understanding can navigate their way through it. We also have an awesome team at firstname.lastname@example.org to support you if you need anything at all.
What if I get stuck, have questions or technical difficulties?
Fire away! Please just send an email to email@example.com and we will reply to your query within 48hrs.